Banarasi Saaz

Frequently asked questions

Our goal is for every customer to be completely satisfied with their purchase.
If for any reason you are not, please reach out to us — we’ll do our best to make it right.

📦 Returns: We offer a 3-day return window from the date of delivery.

🎥 Important: An unboxing video is mandatory to be eligible for returns or replacements.

Thank you for your understanding and support!

We are unable to accept returns on certain items. These will be carefully marked before purchase.

Orders are typically delivered within 7 to 15 business days from the date of purchase.
We’ll keep you updated with tracking details once your order is shipped.Thank you for your patience!

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.